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Archive for the 'Online Campaigns' Category

Playing Hard to Get in Touch With

Sometime after I posted about my frustrations with Giuliani’s half-hearted Internet campaign, I realized the above headline is the one I should have used. Luckily, a friend and fellow web-watcher brought it to my attention that I’d missed one other example of the campaign’s mixed signals:

Rudy Giuliani MySpace account

The official Giuliani MySpace profile can be found on MySpace’s 2008-themed Impact Channel. But if you want to see the full Giuliani profile, you’ll have to send a request and wait until they get around to adding you.

Except here’s the catch: They won’t add you. I just sent a friend request a little while ago, but my friend first attempted some weeks ago. Still nothing. Not to mention, every other listed candidate is putting their MySpace page to use.

Only Mike Huckabee and Tom Tancredo seem to have decided against having a presence on MySpace (or just haven’t got around to it yet), and so they are not among the listed. [Update: Nope, they're here and here, respectively. Even if the Impact Channel rotates the featured candidates, it's still ridiculous they show all but two at any given time.]

Giuliani’s folks can’t seem to decide whether they’re going to use this medium or not. And maybe I’m stretching the analogy too far, but isn’t equivocation what got Rudy in trouble in that first debate?

Playing Hard to Get

As I wrote a couple months ago, I quite like the Rudy Giuliani campaign websiteit’s much better than, say, the John McCain official site. In particular, they got a couple things very right about providing tools for supporters. However, two other aspects of the web operation have been bothering me.

First, and most importantly, I can’t seem to get on their e-mail list. When you visit their site, the first thing you’ll usually see is a splash page. This doesn’t thrill me, but I can accept its utility for… yes, building an e-mail list. But I have filled this form out at least three times in recent weeks, to no avail:

Rudy Giuliani e-mail sign-up form

I have tried signing up from different computers in different locations, entering addresses from the District, Arlington and Oregon. Nada, zip, zilch. What gives? Something is up with the database software managing their contact information, I presume. I’ve been going about signing up for e-mails from the Big Six and some of the others, but so far only the Giuliani campaign has kept me in the dark.

This reminds me a bit of my trouble getting approved for McCainSpace. I was eventually added, on the third try, but it’s not worth the trouble in any case.

And speaking of ill-implemented innovations, what pray tell, is going on with Giuliani’s Twitter account?

Rudy Giuliani Twitter account

I tried to add Giuliani as a Twitter friend several weeks ago, but nothing has changed. Moreover, it seems odd to be on Twitter but keep the updates private. I tried adding Giuliani again this past weekend, only to be informed that I had already submitted the request.

I’m guessing the campaign has a test post or two on Twitter, but are keeping it on hold until they’re ready to start using it. Compare with Mitt Romney, whose camp has either not yet claimed his account (Twitter has reserved the 2008 candidates’ names for them) or has simply decided it isn’t worth the effort. If the Giuliani campaign has in fact decided against Twittering, that’s perfectly fine, but quit teasing!

From a technical standpoint, these are obviously separate issues, but potential supporters who want to interact with the Giuliani campaign online are still getting the same mixed message.

Update: Blog P.I., with an an assist by techPresident, gets results! Or perhaps the third time really is a charm:

Dear William, Welcome to the Team Rudy weekly wrap up email. This email will give you a snap shot of what Rudy’s been doing in the past week and all of the latest news from the campaign. I hope you enjoy it. Sincerely, DuHaime Michael DuHaime Campaign Manager Rudy Giluiani Presidential Committee

“Sincerely, Duhaime”? Sort of like Morrissey or Liberace with the one-name moniker that’s a last name? If so, intriguing: first names are much more common (Beck, Madonna, Oprah, Cher, Penn, Teller).

Actually, I think what’s more likely is Gmail couldn’t load a signature image so displayed meta information instead. Just guessing, though. Maybe it’s more like a Van Halen-type thing.

To Spin or To Blog?

After tonight’s Democratic debate in Orangeburg, SC another debate begins.

The Spin Room, or Spin Alley, will be populated by the best hacks each campaign can muster to make sure reporters cover the story in the best possible light (Jon Stewart always has fun with this (Ctrl-F for Spin Alley)). They’ll also do the best they can to cover for any screw ups.

I was thinking about it today and I wonder if this really is even necessary anymore. Wouldn’t a reporter be just as likely to check out a blog post a candidate did after the debate?

Instead of spinning the reporters on-site, maybe instead post a diary on a few popular blogs and let the dicussion begin. The whole point of is to make sure the media gets your take on the debate. Why not just post it?

Turkey in the Straw Poll

I really like it when the top bloggers do straw polls. It’s good water cooler conversation, they happen often so you can measure changes, and the MyDD polls have some cool rankings that allow voters to choose first and second preferences.

Straw polls can also be a good measure of organization and activist support — look at how Romney and McCain are constantly trying to outdo each other.

But what I don’t like is that the online straw polls on the progressive/netroots sites always come as a surprise.

I wonder if Kos announced that he was going to do a straw poll in a week, would any of the presidential candidates whip for it? Send out a blast to their lists? Might that also increase the number of participants?

Mr. Romney Goes To GooTube

YouTube's YouChoose '08 Spotlight on Mitt Romney

GoogleTube really appears to be making a go of its YouChoose ‘08 political channel, and this week Mitt Romney became the first participant in the YouTube Spotlight. This basically means the former Massachusetts governor and (depending on the measure) second, third or fourth place candidate for the Republican nomination recorded a short video (at right) asking the YouTube community “What Do You Believe Is America’s Single Greatest Challenge?” and what would you do about it?

This survey of people with webcams was posted Wednesday, April 11, and as of Sunday, April 15, it has been viewed about 285,000 times and picked up 54 video responses. More replies are doubtless on the way [update: yep], and I’d be surprised if anybody watched them all. That job would probably fall to Stephen Smith, and in case he hasn’t sat down and picked through them all yet, I’d like to save him the at least some of the trouble. I spent a rainy Saturday watching all the videos and took notes about each contribution. Surprisingly, all or nearly all are earnest replies, suggesting the possibility (even probability) that YouTube has removed attempted griefers. Even the Lonelygirl15 wannabe who said “preventing death” was our greatest challenge seems to believe what she’s saying. But they are not all quality, and where appropriate, I have noted the fact. And to those of you who have disabled embedding, come on. Here’s what I found:

Takes over a minute to actually string together a complete sentence, observes there are “so many challenges”

Jeff Jarvis asks what Romney thinks is the greatest challenge, also asks “which Mitt Romney” he’s asking people to vote for — the “reasonable fellow” from 1994 or the “Mitt Romney we see today”

Checks and balances, reforming education and health care, repairing US image in the world, end Iraq war

Small business owner David All worries about Democrats’ economic policies and Republicans losing support of twentysomething voters

(inaudible)

Coming to an agreement with the religious radicals in Iraq

Protecting our Constitutional rights — free speech, privacy, right to bear arms

America’s reputation abroad

Too many challenges (Iraq, education, health care, energy)

Iraq, Social Security, Medicare, gas prices

Listening to other people, listening to each other

Disappointed two-time Bush voter Bob Hanson: Red vs. blue divide, racial animosity

Getting troops out of Iraq, America’s reputation in the world, health care, homelessness, taxes

Alan from Utah: Education

Lack of vision for the future, better leadership, pessimism in Washington

Would-be Lonelygirl “absurdum00″ says “Death is an incredibly tragic occurence that we must work tirelessly to prevent”

Poverty and education

Education and poverty (see Poverty and education)

Southerner Lee Dean: mass media doesn’t represent average Americans (except maybe Fox News), a dozen others, Part 1 of 3 (10:03)

“Greatest challenge: The restoration of America’s image. Proposed solution: Jumpstart Israeli-Arab negotiations beginning with Syria”

illegal immigration — no amnesty, fixing the visa system

“Answer: gaining a better understanding of the impact our lifestyle has on the world around us”

Schoolteacher: Improving public schools

Ending reliance on fossil fuels, plug for TheOilDrum.com (no sound)

Education (9:51)

Illegal immigration — no amnesty, no work program

Protecting and honoring the rights of the individual, reining in big business

Racism (Don Imus and Sparkling Wiggles)

Justin Hart, Mitt Romney supporter: Politicians’ casual disregard for the people they represent, on the threat of JIhadism and spending in Washington

Keeping the big picture in mind when making decisions, reading “The World is Flat”

Imus getting fired

Adopt the Fair Tax

Focus on domestic issues like poverty and hunger

Getting the U.S. out of the United Nations

More sea to shining sea, less bombs bursting in air (Canadian)

The U.S. should be a “beacon of light and hope in the world”

The Corporate Agenda

???

Takes two minutes to not answer, asks Romney what he thinks (British)

“Keep up the good work, you got my vote, godspeed brother”

Alternative energy, banning lobbying, health care, racial equality, genetically modified foods

Abolishing Corporate Personhood (doesn’t mention Romney by name)

To sum up:

The single greatest challenge facing America today is Iraq, health care, education, fossil fuels, illegal immigration, corporations and Don Imus.

The Google Primary II: Buy Your Rivals

Yesterday I managed to get a whole post out of the observation that most, but not all, of the top tier candidates are buying up their own names on Google AdWords. In this post, I’ll try to get some mileage out of reporting something more interesting:

The candidates who are bidding for their own names on Google’s advertising program are also bidding on their opponents’ names.

To take one example, when you search for Mitt Romney on Google, one of the ads you’ll see in the AdWords column along the right-hand side will be for John McCain. So I ran searches for Hillary Clinton, Barack Obama, John Edwards, Mitt Romney, Rudy Giuliani and John McCain, and then I compared the results. If the image below hurts your eyes to read, right-click on the image and open a larger version into another browser tab. Here’s what I found, in the order listed:

2008 presidential candidates on Google AdWords

When you run these searches, slightly different ads come up each time. It’s probably in Google’s interest to mix it up some, not to mention a number of advertisers may be bidding the same amount on some of these phrases. Therefore, the image above is only meant to give a general idea of what ads will appear. For example, since I Photoshopped that together last night, I’ve now seen a Giuliani ad appear in a Romney search. It isn’t reflected above, but it has been factored into this post.

Okay, but who all bought who? Here’s whose name/keyword was bought by whom — keyword, then campaigns:

Clinton
Obama
Giuliani
Romney
McCain
Giuliani
Giuliani
McCain
McCain
Romney
Giuliani

If you’d rather see who bought whose name as a keyword, try this on for size — campaign, then keywords:

Obama
Clinton
Romney
McCain
Giuliani
Giuliani
Hillary
McCain
Romney
McCain
Giuliani

You can probably do all the same armchair analysis here that I can. Obama’s camp believes he can win over Hillary Clinton people (supporters, or those interested enough to Google her name), Romney’s team hopes to win over McCain people, McCain aims to pull support from both his GOP rivals, and the Giuliani squad is on a comparative buying spree, to the point of wooing some Hillary supporters. For some reason, nobody is bidding on either Edwards or Obama.

Meanwhile, in a post seemingly anticipating this one, Oregon Dem consultant Kari Chisholm observed:

The point of a Google ad isn’t to find people who know they’re looking for you — they should be able to find you just fine. It’s to find people who are looking for something else; and your candidate is the answer to their question. This will work even better for the second-tier candidates who aren’t getting much media attention.

I didn’t find any second-tier candidates bidding on the top-tier names, but he’s right: They should be. I also didn’t venture any further than the top six candidates as generally agreed upon by looking at polls, fundraising and what how the Washington Post/New York Times axis treats the various contenders. Another mini-study such as this might turn up some interesting results for other candidates, and other phrases that on which campaigns have bid.

Additionally, election campaigns are not the only customers bidding for higher-placed ads on Google AdWords — they are joined by various for- and not for-profit enterprises, who seek to associate their products and programs with the candidates listed. Here’s what I found, based on the screen caps taken on Saturday night:

  • YouTube — that is, Google — bought everybody. They also bid the most. Hmmm.
  • The Pew Forum, not (yet) owned by Google, was the only other website/organization to bid, and bid high on the words.
  • The Center for American Progress’ Campus Progress bought Obama, and Obama only.
  • Something called Ascend Alliance — which appears to be a student exchange program without the students — has bought Romney, but no one else.
  • The do-gooders do seem to like Romney: the One campaign claims “Romney wears ONE band.” The ONE blog provides evidence, although it could simply be that he held one in his hand.
  • Human Events bought Giuliani and more curiously, Obama as well.
  • Cringe-inducing pro-voting groups have attached themselves to Edwards (generationengage.org), Rudy (declareyourself.org) and Romney (megadittoes).
  • Moviefone and Tickets-for-Events.com are both betting that people mistake John Edwards for John Edward of “Crossing Over” fame (or “fame”).
  • Hillary, Obama, Edwards and Romney all have obviously for-profit concerns bidding on their words — selling buttons and T-shirts, mostly — perhaps saying less about how well they think those candidates will sell than about how the others will not. The market has spoken — and Republicans aren’t moving units so well these days.
  • Hillary, Obama and Romney are all popular enough as keywords that a link at the bottom of their columns will take you to more ads, if you wish.
  • Trouble for Romney: one of the websites bidding on his name is ConservativesAgainstRomney.com. Lucky for Giuliani, sister site ConservativesAgainstRudy.com does not appear to be bidding on his name.
  • On the other hand, the Conservative Book Club appears to have bid on Romney and Romney only, so he should be reassured that not all conservatives are against him.

Anything I missed? Let me know in the comments.

Update: Credit where it’s due: Jeff Jarvis had this idea last week, although we went about it in different ways. Meanwhile, Kate Kaye at the ClickZ News Blog decided to see which candidates had bid on certain issue-related keywords:

iraq war, troop surge, social security, poverty, global warming, climate change, new hampshire, homeland security, terrorism, immigration, us attorneys, alberto gonzales, iran, iran nuclear, nuclear weapons, china trade, trade deficit, wmd, afghanistan, pelosi syria, british sailors, retirement, gay rights, women rights, feminism, labor rights, minimum wage, living wage, abortion, pro life, roe v wade, draft, military draft

So who bought those key words? Apparently none of them.

The Google Primary I: Paying, Or Not Playing

Considering that Google controls just about half of the market for search in the U.S., that Google estimates its advertising network reaches 80% of U.S. Internet users, and that their program is extremely flexible, any political campaign should think strongly about using them. And even though pay-per-click ads are not without risk, this should be all the more true for a presidential campaign.

I’m working on a longer post looking at the 2008 candidates’ use of Google AdWords, but in the meantime, let’s first see who is playing and how they’re playing. Counting only the top six contenders from both parties, here’s what each campaign wants you to see at the top of a Google search results when you search for their name:

Giuliani's Google Sponsored Link

John McCain's Google Sponsored Link

Mitt Romney's Google Sponsored Link

Hillary Clinton's Google Sponsored Link

Barack Obama's Google Sponsored Link

John Edwards' Google Sponsored Link

Hillary has incorporated Blogads into her online strategy and Edwards has been running an online campaign since early 2005, yet neither have bothered to make sure their campaign sites are the top result on Google. (Of course, Google News results do appear beneath the Sponsored Links for the others, but I have cropped them out.) Although Democrats have rushed into Second Life and other brave new worlds, apparently two of their top contenders are ignoring plain old Google.

A few other findings, based on tedious reloading of the same searches, over and over:

  • Obama is indeed playing, but he’s not all in. His ad displays less than half the time — so if you don’t see it, hit reload.
  • For all three Republicans, their Sponsored Link appears almost every time, but not quite.
  • McCain has three different versions of his ad in rotation. Key phrases: “Learn More” and “Sign Up.”
  • Romney also has three versions rotating. Key phrases: “Build a New American Dream” and “Strong. New. Leadership.”
  • Giuliani has just the one pictured above.

More later. Stay tuned.

McCain Spaced

To the list of political reporters/editorial teams perpetuating misconceptions about the 2008 online campaign, add Jim Hopkins/USA Today for not recognizing McCainSpace as the social network it is not.

USA Today perpetuates the myth of McCainSpace

The caption is not incorrect: John McCain indeed “urges supporters to create their own pages on his on McCainSpace online community.” But the caption does lead one to believe that there is an “online community” at John McCain’s website, yet even a cursory inspection leads to the conclusion that this belief is unfounded.

The text of Hopkins’ “The 2008 candidates are running ‘e-lection’ campaigns” story makes no mention of the incompetently executed/purposefully deceptive asocial network the McCain campaign continues to foist on its website visitors, which, coincident with that unsufferable headline, leads me to believe the blame in fact lies with USA Today’s editors and not necessarily Hopkins himself.

That said, his name is on the story, and others may not appreciate the division of newsroom labor. So the next time Mr. Hopkins writes about the “e-lection,” I hope he looks a little closer, then makes an effort to edit his editors.

Faster, Firefox! Click! Click!

I don’t want to sound like a broken record about Republican websites that miss the mark — this time the NRCC’s TheRealDemocratStory.com — and luckily, Mike Turk has already made most of my points already, especially the lack of a blog (though he does offer some fair praise). So let me just add one thing, using as example the main content from the page of Jerry McNerney, the lefty netroots-supported representative from California:

NRCC The Real Democrat Story (confusing)

Not that the supplemental bill was primarily about Homeland Security, but if you read the whole thing, you’ll get where they’re going with this. The left-hand column represents a campaign promise and the right-hand column represents the alleged breach. But you don’t know this until you’ve actually read it (and even then it may not be crystal clear). Now try this:

NRCC The Real Democrat Story (clearer)

I don’t know about you, but if I understand what each column means before I read it, the chances are a lot better I’ll start reading in the first place — and then continue to see how the compare-and-contrast plays out. You don’t need to dumb down your materials, but you do need to organize them with the expectation that your readers lack patience. That’s just the nature of the medium.

P.S. What does it mean when, after the first day the site is public, the most popular site linking to it is an upper-middle tier liberal blog, the second-most popular site linking is a Beltway news site? Just asking.

Hey, This Rudy Giuliani Site Isn’t Half Bad

The new website for Rudy Giuliani went live last week, and what was an attractive if perfunctory placeholder has now become an attractive and functional website. This shouldn’t be too surprising — when Bush-Cheney ‘04 blogmeister Patrick Ruffini announced in January that he was joining the Giuliani ‘08 team, that was a good sign the campaign would have a pretty decent website. And it is more than that — but it’s also not without flaws. So let’s take a look:

Join Rudy 2008 The Buzz

Is The Buzz is just a round-up of favorable coverage? Sure, but unlike the news feed from every other top-tier candidate, here the MSM and blogs coexist as equals. Romney’s page does link to favorable blog posts, but segregates them from the proper journalists; the others don’t link to bloggers at all. The Buzz also includes a quasi-Digg counter keeping track of how many times a story has been clicked. I assume this is imported from Ruffini’s 2008 Wire. Neither feature prevents a single user from clicking on a story multiple times to artificially inflate its relative significance. That’s a flaw on Ruffini’s own site, but not so much here.

Join Rudy 2008 widget

A fundraising widget? Now we’re talking. Other candidates will let you sign up to become a fundraiser, but only the Giuliani campaign makes it as easy as cut-and-paste. In contrast, the Romney campaign makes you join TEAM MITT before they’ll let you at their fundraising tool, the cumbersomely-titled QuickComMITT. Hillary wants you to sign up before you can send your friends e-mail pitches, and while I haven’t completed the Obama sign-up page, I get the impression it’s an updating thermometer akin to the old Howard Dean “fundraising bat.” All of these campaigns want to keep tabs on their individual fundraisers, but the Giuliani team can do that through this Flash-based widget, too. But most importantly, if you can put a YouTube video on your page, you can raise money for Rudy Giuliani.

Join Rudy 2008 social bookmarking

Ruffini is no great fan of the social bookmarking buttons that litter the bottom of many a blog post, but if the Giuliani campaign is using these ones, he must have decided these are the ones that work. That, or he was overruled. Regardless, Giuliani’s is the only campaign to make these tools standard across the website.

Join Rudy 2008 talk radio
Considering how important talk radio is to the Republican base — and to the Giuliani campaign — this is a good idea. And nobody else has one. Yet the execution and experience leaves something to be desired — the boxes are small, the “Select City” box is unused, and the final readout doesn’t tell you what time the radio programs are on or on what station. Perhaps a prospective caller should already know this, but if so, why bother with this feature? Bottom line: If you want people to volunteer on your behalf, it helps to connect the dots for them.

And now, onto the less-good:

Join Rudy 2008 clutter

So it’s not perfect. I keep getting this dotted outline whenever I click on links from this panel. Not a big deal, but it does disrupt the browsing experience.

Join Rudy 2008 video problems

Now, this is a bigger deal. I got this message at home last night and again at work today. Both connections qualify as “broadband,” I’m on a MacBook Pro and using the latest version of Firefox. What’s a guy gotta do to watch some video around here? Actually, once I finally got the error message to go away (I was starting to wonder if Amazon’s one-click patent was written into McCain-Feingold…) the video worked just fine. On the other hand, it took too long to load. On the other other hand, the now-you-see-them-now-you-don’t controls worked like a charm.

And the best-laid schemes o’ mice and men gang aft agley, but this is still kind of embarrassing:

Republican presidential front-runner Rudy Giuliani’s campaign hurriedly fixed its official Web site late Monday to remove a dangerous design flaw that could have allowed hackers to expose personal information submitted by volunteers. The vulnerability affecting Giuliani’s site, http://www.JoinRudy2008.com, could have exposed confidential information stored in the campaign’s databases. The Web site failed to block commands that can instruct it to improperly display sensitive information, a popular hacking technique known as “structured query language injection.” … “Anybody who knows anything about security could have found these problems in two seconds,” said Marc Maiffret of eEye Digital Security Inc., a researcher who examined Giuliani’s Web site at AP’s request.

Aren’t you glad they didn’t make you sign up to fundraise now? I kid, I kid. So again, it’s a work in progress.

It’s also worth noting what isn’t included. Notably absent are any of the front-page social networking icons that most of the other candidates include. Before My.BarackObama.com and McCainSpace I wouldn’t have thought to mention that there is no social network, but there isn’t one. And there is no blog. A Facebook button wouldn’t kill them, but the one place they really need one is in their social bookmark toolbar — and it is. Meanwhile, a campaign probably doesn’t need to bother with their own blog unless they have a compelling reason to do so. And while I do think a Giuliani-based social network could succeed (call me crazy) it certainly is no requirement.

All in all, not bad. And I bet as the campaign goes forward, it’ll get even better.