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Archive for the 'Online Campaigns' Category

Everyone an Instapundit: How the Left Underestimates Twitter

I’ve noticed a trend over the past few weeks, roughly concurrent with the Twitter-reinforced Tea Party movement, which is a tendency on the Left to dismiss Twitter both for its apparent limitations as well as its embrace by the political Right. Not only do I think they are making a mistake, but the explanation in part illuminates why Twitter is becoming ever more important to online communication.

To begin, here’s erstwhile conservative John Cole making the former point:

Here is what I don’t understand about twitter. When blogs came out and started to rise in popularity, lots of folks in the MSM and elsewhere said “Great. Just what we need. The undigested, unedited thoughts of the rabble.” If blogs are the undigested thoughts, tweets are the orts.

Here’s Bloggingheads regular commenter B.J. Keefe, responding to new host Matt Lewis’ point — via my post here — that the Right is succeeding on Twitter:

Is this anything worth bragging about? What does it even mean, that there are more Republicans spewing out sound bites and ill-considered thoughtlets? … [G]iven the choice to “dominate” on Twitter compared to, say, the blogosphere, let alone actually getting people off their couches to go knock on doors, I know which one I’d pick.

Even as Markos Moulitsas has recently taken to Twitter, at least one Daily Kos community member decided to hoax the TCOT list about the contents of the stimulus bill — “$2 million for Shamwows” — and with some success, too. (On the other hand, this guy makes a good point.) And here is Gavin M. from Sadly, No!:

Twitter is that new thing that’s like burping the alphabet. Republicans are big on it because they have nothing to say.

He is being glib (what? impossible) but this is a trend, all right. What’s driving this attitude? We can’t ignore sour grapes — for the first time in a while, the Right is being recognized as doing something online better than the Left. It only makes sense the Left would want to minimize that, both to reassure themselves, discourage the Right and encourage skepticism among outside observers.

twitter-t-logoIt’s absolutely true that, by itself, Twitter is a stunted communication tool. The brevity allows for faster communication, which also means less context and a greater likelihood of jumping to conclusions. Then again, the value of each individual tweet is infinitessimal and easily countered (the so-called “self-correcting blogosphere” in fact wasn’t, but the Twitterverse may be different).

Of course, there is a lot more to Twitter than 140 characters, thanks to its API and developer community. For those who may have not been following it closely, Twitpic lets you share pictures. Power Twitter embeds those photos (and links to YouTube) on the page. Utterli lets you post audio. Services like Bit.ly make it easy to track clicks on links you post. Both Farhad Manjoo and David Weinberger have recently explained how Twitter users have compensated for its limitations.

Twitter’s homepage famously asks “What are you doing?” but, famously as well I think, the vast majority of Twitter users ignore this question and say whatever they think needs to be said. Twitter is what you make of it.

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Because the Left has seized higher ground on the wider blogosphere, the Right has turned its focus to Twitter, and Rob Neppell’s TCOT has helped them organize things like the aforementioned Tea Parties. Of course, this is why the Right went to the blogosphere eight years ago: they perceived the mainstream media as being controlled by the Left. There is obviously a pattern here, and it owes to the Right often considering itself in an oppositional role to the prevailing culture. (This is the same reason why the right-wing editorial positions of the tabloid New York Post and tabloid-y Fox News are so compelling: being oppositional is controversial and being controversial is fun.)

Interestingly, the Left turned to blogs in 2004 because they had lost an election and felt the media had turned against them, too. The difference is that the Left did not have a grievance culture already, and so had to create one. They did, and much of the credit for this has to go to Media Matters, whose founder David Brock literally wrote the book on The Republican Noise Machine.

instapundit-logoThe knock from lefty bloggers used to be (and still sometimes is) that conservative blogs didn’t have comment sections, supposedly because they couldn’t abide the awful things left-wing bloggers imagined right-wing commenters would say in such comment sections (even as conservative bloggers were making a cottage industry of cherry-picking the most outlandish comments out of Daily Kos, Democratic Underground and the like). Now with Twitter the complaint seems to be entirely the opposite: It’s all just chatter, there is no message to convey, &c. It’s one giant comment section.

But which is it? Well, it’s kind of both, right? Instapundit’s blog has long resembled a Twitter feed: short blasts of information with a link to longer commentary elsewhere, maybe a point of commentary and sometimes a photo as well. Twitter makes it possible for many more people (if not literally anyone) to be a clearinghouse of information for news and opinion, with Twitter itself nearly being a middleman like Google. The most-followed accounts on TCOT have tens of thousands of followers, and those with far fewer followers can specialize.

Why is this different from the blogosphere? It all has to do with the platform itself. In fact, it has a lot to do with the fact that Twitter is a single platform. Consider trackbacks, which were once supposed to be a way for bloggers to let other bloggers know they had linked to one of their posts. There was never a standard for trackbacks because blogs could be on Blogger, TypePad, WordPress or any other CMS or even be hand-coded, and so they never quite worked. But Twitter’s Replies tab (or as it’s been lately renamed, @USERNAME) works like a charm. Likewise, the column of recent tweets from those you follow provides a sense that others are reading what you write moments after you have said (tweeted) it.

Let me be clear: I do not mean that Twitter will grant everyone who signs up an Instapundit-like following. What I do mean is that by streamlining communication, Twitter significantly lowers the barriers to moving stories the way Glenn Reynolds does. And so few have shut down their blogs entirely; instead they are using Twitter to promote what they write in longer form there. The Twitterverse has not so much replaced the blogosphere as it has brought it closer together.

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And yet Twitter’s efficacy as a communications medium is being questioned, too.

There’s a story going around lately — see TechCrunch, for example — about Moldova’s “Twitter Revolution.” If you’re not familiar with the situation, a series of anti-government protests in the Eastern European country have been widely perceived — see also CNN, for example — as being largely organized on Twitter.

Interestingly, this is probably not what really happened. The case has been made, persuasively to my mind, that Twitter’s user base in Moldova is too small to have been useful, and that so-ten-minutes-ago Facebook and decidedly unhip LiveJournal likely played a bigger role. It so happens this argument is primarily being made by blogs associated with the Left.

moldova-protestThis is fine insofar as it seems to be a fair point about the case in question. But I suspect it may also also fuel the dismissal of Twitter on its own terms. Twitter may not have been the tech of choice this time, but that seems to be more about Moldova and less about Twitter. After all, it was already key to early news coverage of the recent terrorist attacks in Mumbai. Imagine if Twitter had been around on July 7, 2005, where mobile phones were used to convey images from the scene. Had Twitter (not to mention Twitpic and Qik and the iPhone) existed then, more images, sounds and even video would have been posted quickly, aiding police and rescue workers.

Just because it wasn’t necessarily Twitter this time does not mean that it won’t be involved next. Of course a Twitter message can be cluttered with @s and hashtags, but the tweet is not always the last word or the end of the line. It’s more medium than message.

The Left should not be so quick to scoff about Twitter. If they laugh it off and fail to develop networks and innovative uses, they will fall behind, appearing relatively disconnected and even slow. Likewise, the Right should not rest on what it has already created, as it did by not continuing to improve its blog-based infrastructure following the 2004 election. If TCOT is the extent of the Right’s innovation on Twitter, they’re toast as well.

Neither Huffington Post nor Twitter are making any money right now, but if I had to choose one, I’d definitely pick the latter.

Photograph of Moldova protest via Cornel Ciobanu/EPA.

Practicing Politics in the Twitter Era + Using #TCOT vs. No Hashtags Whatsoever

Practicing Politics in the Twitter Era: If we are to speak of the age of online politics — and I am not certain that we should — let’s say we’ve lived through the Blog Era (2001-04), the YouTube Era (2005-08) and now we are in the Twitter Era (2008-?). This screen shot of a blog post at Media Matters (of all places) juxtaposing tweets from Newt Gingrich and Matt Cooper — proof alone that everyone in Washington is using Twitter — provides a useful snapshot of the how Twitter works alongside the blogosphere (rumors of its death still exaggerated) in moving political messages online:

Zing.

So the Right had a vibrant ’sphere in the post-9/11 Warblogging Period, which drifted after the 2004 election, as frustrated soon-to-be-ex-Pajamas Media bloggers can tell you. The Left owned the YouTube era, which happened to coincide, not coincidentally, with President Bush’s second term. Their political blog infrastructure was developed largely on the participation of bloggers and blog readers, not anyone using Twitter yet, most of the time because Twitter did not exist or see any significant usage until SXSW 2007. (You know who I can’t find on Twitter? MoveOn.)

For at least a year now, the Right again has been leading the way on an Internet-based communication platform. So far it’s to organize for Conservatism somewhat broadly as a unifying cause. Top Conservatives on Twitter is not quite a MoveOn for the Right — a whispered-of but ultimately mythical animal not unlike the “Party-in-a-laptop” idea popular with some Neoliberals — but it could have more value as a list than Gingrich’s own Drill Here, Drill now efforts and even the (also short-time) #dontgo message it spawned last August.

These new conservative projects are often built around Twitter itself. Sometimes this results in really annoying tweets, but at this point the right is doing more interesting things in this space. Twitter is smaller than Facebook, but makes up for it in volume of press hits (hopefully someone with Nexis can back this up for me) and news reports that its traffic is about to go all hockey-stick. Maybe it will go Galt as well.

Conservatives also have other, much older infrastructure whose blogging component counts a few successes but still relies on decidedly Web 1.0 websites, and so hasn’t taken as big a hit in the Great Blog Crash of 2008-09. And like companies of the dot com crash (including Google itself), the concepts and websites that clawed their way out of the rubble did not and will not bring back substantial returns in the short run.

Twitter, by its sheer simplicity, is kind of a Long Tail product in that we can (and often seem to actually do) use it in spare moments between the day, which means its audience could approach that of e-mail (especially since, you know, you need an e-mail account to join Twitter). Either could build that kind of reach, depending on who experiments more through the rest of the arbitrary era proper.

Using #TCOT vs. No Hashtags Whatsoever:

According to Internet marketing blog Hubspot, the right’s #TCOT momentum means it vastly outnumbers the hashtags left-leaning Twitter users and bloggers… er, aren’t listed as using, not here at least. Hmm. So which hashtags do the left use?

    Late intermission.

Turns out the left-verse doesn’t do hashtags at all, that I could see from checking these accounts on Sunday afternoon:

My question for the Left is whether the port side of the Twitterverse will adopt the same habit of hashtags that moves stories — and if it does, whether it will even be led by the Kos-Greenwald-Marshall-Hamsher-Klein-Stoller-Yglesias Netroots movement. And my question for the Right is whether they know any of the Top 5 Conservatives on Twitter, because I haven’t got a clue.

Benchmark note: As of today, Markos Moulitsas (2,411) has 7,288 fewer followers than John Culberson (9,699).

Update: In the comments, @myrnatheminx — whom I tweeted alongside at TransparencyCamp during a @Leslieann44-led Sunday discussion — points out there is a website collecting progressive hashtags: Tweetleft. And as she observes, organized hashtag use lies beyond “‘the usual’ accounts.”

Great Moments in Online Campaigning

Via Jeff Emanuel at RedState, this one needs no explanation:

Also instructive is the similarly empty Endorsements page.

This kind of thing is all too common in political campaign websites, even for members of Congress who are not a complete waste of an office budget. I suppose this persists because just about anybody can put up a campaign website which means anybody is hired to do so. If I had a nickel for every time I’ve heard an online campaign vendor complain about the numbskulls in their industry… well, maybe I could have bought a U.S. Senate seat.

A Glimpse at the Future of Twitter Fundraising

Twitter experienced another milestone last week, although you may not have noticed: Tweet for Chuck, a fundraising drive organized by the nascent campaign of Chuck DeVore, a California state assemblyman who is gearing up to take on Barbara Boxer in 2010. As far as I can discern, this is the first time Twitter has been put to this use.

Although it’s very early yet in the cycle, the last few weeks have seen a big jump in use of Twitter by conservatives, if the just-launched TCOT website (aggregating and ranking conservative tweeters) is any measure. The move should give DeVore some degree of online cred and visibility that few candidates yet have — at least among conservatives, and at this stage they matter most.

The image below, from the front page of the website, explains how it works better than any summary I could offer:

Further down the page, donors are listed along with their Twitter profile picture, the amount they donated or pledged, and whether other donors had listed them as a referrer:

By tweeting the donation to one’s Twitter followers, the campaign gets a free one-time use of that donor’s account and the chance to solicit additional donors. The same network effects that made Twitter even more conducive to passing along news about the Mumbai terror attacks than perhaps even the blogosphere could end up producing a tool more effective for fundraising than blogging as well.

Twitter is a more intimate experience than blogging, so a candidate on Twitter (as DeVore is) can to some extent simulate the access donors frequently get at traditional fundraising dinners. A candidate couldn’t really be expected to write a whole blog post thanking specific donors, but a tweet is just the right vehicle for such acknowledgment, and DeVore’s campaign has been doing just that.

Moreover, DeVore is on the right track so far, working with blogosphere and political veterans Josh Trevino and then Justin Hart and even contributing blog posts at the recently-launched GOP state blog network Red County.

It’s been said before that political movements tend to innovate in fundraising and message delivery when they’re out of power. With Barack Obama’s Twitter account recently falling silent while DeVore is taking it in a new direction, we might just be seeing that happen already.

Update: Don’t miss DeVore’s comment on this post.

Bloggingheads.tv: Apres Moi, Left Deluge

On Thursday afternoon, I recorded my latest guest spot on Bloggingheads with Bill Scher. I pretty strenuously object to the argument he puts forth — that America necessarily voted for a progressive approach to government last Tuesday — I certainly didn’t persuade him, but will I persuade you? I guess you’ll just have to watch and see:

Bloggingheads.tv: The Week in Twitter

Late last week I made my third appearance on Bloggingheads.tv with Bill Scher of Liberal Oasis; we talked about the politics of Twitter, whether #dontgo is a genuine movement or not, whether Obama is underperforming or overperforming, how to understand the different types of voters, why McCain’s “Celeb” ad was a success, veepstakes and the pointlessness thereof, including my favorite theory on why McCain will choose Romney. Check it out:

I might as well get this out of the way: I am not actually about to eat the viewer. It just looks that way.

Portrait of the Smear Artists as an Old Boys’ Club

Example of Obama’s Fight the Smears pageIt’s been a few weeks since Barack Obama’s presidential campaign unveiled its much-discussed Fight the Smears microsite. It’s certainly a daring move, and probably the right one. Although a cardinal rule of politics has long been “don’t repeat the charges against you,” there does reach a point where that no longer holds. John Kerry learned this the hard way, and Obama should get credit for adjusting accordingly.

One aspect I haven’t seen discussed in any great detail is the second page of the website, “Behind the Smears”. It’s not easily found — although it occupies the somewhat prominent last spot in the list of links at left, it’s also buried at the bottom of the page, below the main content and just above the site disclaimers.

The main content of said page is a chart showing the relationships between the accusers, and it looks like this:

Network of Obama “smears”

It’s pretty neat, but it’s also under-designed. After all, it seems to claim that the 1992 Clinton campaign itself is is smearing him, when all it means is that… actually, I’m not sure what it’s saying. What’s more, the lines are too light and don’t convey any specific information about how they are connected. There are a few small revisions which would make it more intuitive: a dotted line for lesser connections, or bigger names for those with more influence.

Relationship mapping is becoming a bigger deal in the blogosphere as more rigorous and even scholarly studies are done about the connections between blogs and attempts are made to quantify the influence one has upon another. This is driven in part by curiosity and in part by my own industry, where marketers are desperate to accurately quantify their impact. One example comes from Linkfluence, as demoed at Personal Democracy Forum this year:

Political blog map via Linkfluence

But how useful is this information? It’s nice to see a representation of the political ’sphere at the macro level. Some insights can certainly be derived therefrom, but it leaves a lot unsaid. For example, it doesn’t necessarily help me to know that one site has linked to another. I need to know why. I need to be able to drill down, and find out how they are arranged by a common link or keyword.

Don’t get me wrong, though: I’m all for pretty pictures.

And while the Obama campaign chart isn’t all that pretty and ultimately not that informative, it’s nevertheless a step in the right direction. The more and better tools a campaign can give to its online supporters, the more investment (in time as well as money) they are likely to make in turn.

Let’s Just Admit Slatecard is the Republican ActBlue

In the past week or so, two online GOP operatives (neither of whom is David All) have separately suggested to me that the competition among the three Republican Internet fundraising websites is effectively over. Even I doubted the separation would happen this quickly, but as of now even a late push by one of the two laggards would have a hard time catching on.

Evidence that Slatecard, bootstrapped project of Republican consultant David All (and web developer Sendhil Panchadsaram), is “the Republican ActBlue” can be found throughout mainstream political coverage over the past six months. Here are just a few:

Campaigns and Elections:

Then why the development of small donor online vehicles, including the Democratic ActBlue and Republican Slatecard, that aim to raise small donations on the congressional level? Both tools are growing substantially, and several candidates for Congress are highlighted on those sites.

USA Today:

“Your average online donor is an impulse buyer,” said David All, a Washington, D.C.-based consultant who last year founded Slatecard.com, which he hopes to be a Republican answer to ActBlue. So far, the site’s donors have raised more than $5,000 for GOP presidential candidates.

Wall Street Journal [$]:

Mr. All, the Republican consultant, started a rival site last October called SlateCard.com. It has raised just $300,000. “What I’m finding is a lot of Republican campaigns are just hiring college kids or using their son who has a Facebook account,” said the 28-year-old Mr. All. “They don’t understand what this is all about.”

Human Events:

Slatecard aims to raise money for Republican candidates in the same way that ActBlue has for Democrats. Slatecard lets users create profiles (“slatecards”) for candidates they support and then raise money by donating to that candidate and passing it on to friends, family members, co workers — anyone — through blogs, emails, and social networking groups.

Wired:

“If you read the statute, the result is not surprising,” said Don McGahn, an attorney who advises Slatecard, the Republicans’ answer to ActBlue. “However, when they passed the statute, there wasn’t even the internet … what it really shows is that the way to fix this is to pass legislation to update the Matching Payment Act .”

While Slatecard is more elegant, interactive and transparent than its counterparts, it seems that All’s sometimes controversial self-promotion has made the lion’s share of difference, especially as he has succeeded in persuading local congressional campaigns to use his site, sometimes making it their exclusive online fundraising platform.

RedState, former backer of Big Red Tent, now supports SlatecardBut if you need further evidence that Slatecard is the take-all (no pun intended) winner of the online GOP fundraising tool primary, consider the image at right, taken from the sidebar of leading Republican activist site RedState. It’s a Slatecard widget encouraging contributions to the McCain camapign.

It’s noteworthy not just for being there but for what it replaces: Nearly a year ago, RedState announced it was backing one of the future also-rans, Big Red Tent:

Patrick Ruffini has said more than once that the right needs to stop building what the left already has and instead build the next big thing. As part of heading in that direction, please let me introduce you to the Big Red Tent. We didn’t build it, but we’re actively supporting it.

There is more irony here: Ruffini is chiefly responsible for the other runner-up, Rightroots, and RedState’s Erick Erickson was party to a minor internecine fight with All during the Republican primary season. To back All’s Slatecard over Big Red Tent may have been a difficult choice, but considering how the other two have languished, it may have been no choice at all.

Update: David writes to say that 48 candidates now have used Slatecard exclusively for online fundraising, though some have already lost their primary or special elections. That’s impressive, especially for a site not yet nine months old.

That’s What FriendFeeds Are For

As I am frequently given to blogging about the first thing I see in my e-mail box each morning, and commenting on the extremely limited tools on John McCain’s campaign website, here the twain meet. This morning I woke up to find John McCain, or someone using his name, had subscribed to my FriendFeed account:

John McCain joins FriendFeed

FriendFeed is one of the more recent Web 2.0 services on the scene, and some believe it could be the latest next big thing.
Considering the McCain campaign’s sometimes uneven online strategy, this is a step in the right direction. It’s better to send your campaign out into the places where people are than to expect them to come to you, anyway. So, I subscribed in return:

Subscribing to John McCain’s FriendFeed

And it’s the campaign, all right — the favorited video indeed shows up on the official McCain YouTube channel as the most recently favorited video.

Better still, the favorited video was uploaded by McCain Girls, the parodic creation of left-leaning humor website 23/6. Sure, the joke may be on McCain, but the McCain campaign is willing to laugh along with the joke. The video favorited is of McCain literally laughing along with it.

Obama, of course, is on FriendFeed as well. He also has more online content piped through it: Digg, Flickr, LinkedIn, Twitter and YouTube. McCain’s camp only lists the official blog’s RSS feed and YouTube account.

I know that’s not all they’re doing. McCain is on LinkedIn; earlier this month the campaign made clever use of the surprisingly resilient socnet, asking a question of the site’s memebers and receiving more than 3,000 responses.

John McCain on LinkedIn

I’m a bit surprised that McCain’s camp appears not to be using Flickr. Surely someone is taking pictures; during the Fred Thompson campaign we kept the Flickr account updated constantly with photographs taken by Thompson family friend Jim Rydell. (We released all photos under a Creative Commons license, thus providing quality photos of Thompson that supporters could use.)

McCain doesn’t appear to be using Twitter at either likely account (here or here), though supporters are giving the campaign a presence (here and here) on the increasingly zeitgeisty socnet.
McCain’s camp did create an account on Digg, but they haven’t used the account since late last year.

Maybe all of this is not crucial, but the more social networks a campaign uses, the likelier it is they will reach people they would not have otherwise. Democrats will do all they can to portray McCain as old and out of touch, so presenting him well him to the young and with-it denizens of these online communities should take on added importance. Meanwhile, fundraising seems to be improving a bit, so maybe Pat Hynes will get a few extra hands to take care of these things.

The Fall of the Report of Drudge

This morning I spoke to a group of journalism interns at the Washington Center for Politics and Journalism, along with David All. Now in its 19th year, the program run by Terry Michael is a special one for me: it’s what brought me to Washington in the first place. I’m not sure whether I’m a success story or a cautionary tale, as I’ve heard Terry ruefully note how many of his alumni eventually leave traditional journalism. Alas, I’m one of them.

In any case, it was a freewheeling discussion of digital politics, broadly defined. With a keyboard and projection screen at our disposal, we rambled from David’s YouTube projects for Rep. Jack Kingston to the website of my employer (and this site’s host) New Media Strategies. At one point, the question arose of Matt Drudge’s influence in the past compared to RealClearPolitics. We didn’t know the answer, so I went to Alexa (an imperfect tool, but more accurate the more traffic a site gets) to get an idea:

Alexa Traffic Ranking: Drudge Report vs. RealClearPolitics

Wow. Now that’s a mighty steep fall for a website that once almost brought down a president, yadda yadda yadda. Now, I’m sure his influence remains greater than his traffic; after all, Washington journalists are still reading his website out of sheer inertia. As recently as September 2006, “Gang of 500″ coiner Mark Halperin said “Drudge rules our world,” which pretty much sums it up. Meanwhile, RCP has had a strong 2008, even if their traffic only spikes around the elections (David noted the first, biggest spike was election night 2004 when the site was a destination for leaked exit polls).

Back in the office this afternoon, I decided to look up another site often compared to Drudge, especially at the outset in early 2005. This one surprised me even more:

Alexa Traffic Ranking: Drudge Report vs. Huffington Post

Surprising? Yes, at least if you remember how ubiquitious the Drudge Report once was. But let’s take a few things into consideration: for one, there is much, much more content on Huffington Post. The above chart is measured in page views, and every time someone clicks from the front page of HuffPo to Eat the Press or Nora Ephron’s latest Dear Jane letter to Hillary Clinton, that counts as another. Drudge meanwhile has just one page, and if my clicking habits are representative of others’, the tendency is to click on a story, hit the Back button, click again, go Back, etc. On many browsers, each subsequent view may draw upon the local cache and not register another hit for Drudge. Then again, he’s enabled that insidious technique known as auto-refresh, so if you accidentally leave his page open for any length of time, it will reload however often

    var timer = setInterval(”autoRefresh()”, 1000 * 60 * 3);
    function autoRefresh(){self.location.reload(true);}

is. Another thing to consider: Huffington’s numbers are nowhere near Drudge’s at the peak, and it’s highly unlikely she ever will — unless maybe she manages to bring down another President Clinton. (And I wouldn’t count on it.) Like M*A*S*H vs. American Idol or Star Wars Kid vs. Leave Britney Alone, there is too much competition for eyeballs, with the advent of cable television and YouTube respectively, for new programming to outperform the old.

And, clicking around a bit more, I realize I am not the first to note Arianna’s upset: Kara Swisher at All Things Digital first noted it about two weeks ago. But you know how it is. Too much demand on our attention to see everything we’d like.

P.S. Come on, Alexa. Why can’t I embed more than one of your charts on a page? The screen caps look terrible when I shrink them them to fit the column width.