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Archive for July, 2009

Congressional Quarterly’s Shady Twitter Account

On Saturday the 25th I received a notification in my inbox that a new Twitter account had started following mine, something that happens at least a half-dozen times daily. As Twitter has understandably never been able to completely rid itself of its spam problem, many of these are commercially-motivated, and not in the way @Zappos or @DellOutlet are. And by that I mean they are spam accounts.

But this one was @CQPolitics, representing Congressional Quarterly, the venerable political news organization recently acquired by The Economist Group. [Also: CQ is a competitor of my former employer (and in the interests of disclosure: client of my current employer) and has at various times employed various friends and associates of yours truly.] I followed back.

I noticed almost immediately that there was a wide gap between the number of Twitter accounts following @CQPolitics and the number of accounts CQ was following back. According to the e-mail notification, the account had 17,929 followers and was following only 84 people. I had become the 85th. This is highly unusual; the very few Twitter users with a ratio of followers-to-friends this lopsided are typically famous-offline celebrities who have hopped on the Twitter bandwagon: Oprah Winfrey (@Oprah), Ashton Kutcher (@aplusk) and Shaquille O’Neal (@THE_REAL_SHAQ) for example. Although these celebs have north of 1.5 million followers (Kutcher has twice that) even Shaq follows 555 people back.

I might have liked to believe, for a moment, that I should be flattered CQ had counted me among its Beltway media personalities worth following. But I didn’t buy that, either. I saved a screen cap of @CQPolitics’ friend grid, featured in everyone’s right hand column, and decided to revisit the matter in a few days. This is what it looked like last weekend:

A few days became last night, when I returned to the page and compared the grid to the one from a week ago, this is what it looked like:

Quite a bit different, no? I thought so, and decided to check it against TwitterCounter.com, which produces graphs of Twitter users’ recent follower/following history. First of all, I wondered, how many other users have been following @CQPolitics over time? The graph looks like this:

And then, over time, how how many other users had CQ’s Twitter account been following back? This is what I found:

Well, that’s something. What are we looking at? In the first chart, we can see CQ’s followers growing organically since April, only to drop off slightly in the past couple of weeks. But this drop-off is only the ripple from a much bigger change we see in the second chart: after following and unfollowing accounts as it climbed from 4,600 friends to 9,200 (more about this below), CQ decided to shed them all — in fits and starts and then, last weekend, it deserted the rest in one fell swoop: somebody spent an entire afternoon (at least) unfollowing some 9,100 Twitter accounts. Or they set up a bot to do it for them.

The resulting impression is that @CQPolitics has so much clout that it can attract a substantial following without having to reciprocate in kind. But as we can see, this impression is false. I assume they wanted their account to beat Beltway it-publication Politico, whose @Politico account has 16K+ followers but only follows two Politico-owned accounts. But as TwitterCounter shows, @Politico’s large and growing number of followers happened without them playing games with their Twitter followers. Now, that account is decidedly anti-social — but at least it’s honest. CQ took the shady route.

Even now, they are still playing games. As of this morning, @CQPolitics is following 126 accounts, relatively quite a few more than a week ago. But I am sure these accounts are expendable too, and part of the same ploy: follow a Twitter account in hopes they will return the favor, then once they do (or even if they don’t) unfollow that user in hopes they will not notice. The follow-unfollow routine is one of the spammiest practices a Twitter user can undertake; more sophisticated versions of this practice have gotten other accounts banned.

So, it turns out CQ is running a de facto spam Twitter account (even their tweets are piped in RSS content via Twitterfeed, which would be no problem under other circumstances). And I am all the more sure of this based on one very good piece of evidence: @CQPolitics is no longer following me.

Update: Well, now I think I know why they’re doing this — in fact, I was more right than I knew about trying to beat Politico. Fishbowl DC is comparing the Twitter followers of Beltway media institutions in a weekly post, every “Twitter Count Friday”. And it looks like nobody has wanted it more than CQ.

Building 3121 Awareness, One Impression at a Time

Note: Longtime readers may remember that I started Blog P.I. just a few months after leaving National Journal’s Hotline for New Media Strategies. This summer I have come full circle and NJ is now a client of NMS. We are helping them launch a new feature of NationalJournal.com: 3121, professional network for Capitol Hill which goes live in the fall. Consider that also my disclosure; the following is cross-posted from the 3121 product blog:

One of the more interesting projects I’ve been working on related to 3121 is the social advertising, which we launched last week concurrent with this blog. In fact, there is a chance that you are reading this blog post now after having clicked on one of these ads. And if you arrived here from Facebook or LinkedIn, then I all but guarantee it. And I know for a fact that you work on Capitol Hill.

In some ways, advertising on social networks is not much different than traditional online advertising: the creative (yes, that’s a noun) consists of text and a graphic, with a link to the page you want people to visit. But they can also identify key demographics with a much greater degree of accuracy than even Google’s Adwords (which we are also using). Members of Facebook and LinkedIn supply their own demographic information, which is great for finding just the people you want and only the people you want.

Want to reach single female college students in Boston, Massachusetts who are fans of Gossip Girl? Facebook counts more than 1,600. How about married thirtysomething men in Portland, Oregon who are fans of The Big Lebowski? More than 600 of them. The possibilities are endless.

In your case, if you do fit the Capitol Hill profile, you probably saw one of the two following ads:

As you may have guessed, Facebook also lets one zero in on just employees of the United States Congress. (How many? At least 7,500.) LinkedIn has a different system but one which is very similar: identify people who work in legislative offices, set that to Washington, DC and we hope you’re someone who is interested in 3121.